bitdrift Jobs
When the tech giants arrived, they promised boundless connectivity, endless data, and a digital utopia. Reality check: We're drowning in a sea of useless information. Enter bitdrift. We're here to rewrite the script, giving engineers the power to control the chaos and turn down the noise.
As a founding Account Executive of bitdrift's Go To Market Team, you will work directly with the Head of Sales, Solution Architecture, Founding Account Executives, Co-Founders, Marketing, and Product to grow a particular market territory and build meaningful long-term customer relationships. We're looking for someone who is a strong listener, relationship builder, and communicator, relentlessly focused on uncovering and solving customer needs. You will be a trusted advisor to some of our most prestigious clients, driving both their success and that of bitdrift. You will be responsible for efficiently sourcing and progressing leads through the sales process and hunting new logo opportunities for our mobile observability product line while ensuring the success and expansion of our existing customer base. For this role, you will need to engage with the largest companies on the planet at various levels.
As we transition from founder-led sales, you will help identify any improvements which can be made to the current sales process, and recommend relevant tools to automate and scale this process. We'll count on you to be very systematic in your approach to outreach and selling so you can be an effective feedback loop to the marketing, product, and engineering teams.
bitdrift exists to fundamentally reshape the mobile observability status quo, a critical piece of the overall observability picture that has been historically neglected. Mobile observability is both extremely important (what good is a 99.9% server success rate when the app is hard down because of a bad JSON response!) and also extremely hard. Throwing server observability best practices at mobile (ingest everything!) just doesn’t work when dealing with 100s of millions of devices, both for reasons of cost as well as fundamental limitations of mobile such as sporadic networking and constant app suspensions. bitdrift takes a fundamentally different approach: we couple a control plane with local storage provided by a sophisticated SDK. Telemetry is spooled locally to each device and only uploaded when finite state machines that run on each device match specific conditions that are updated in real-time. As we like to say, this provides 1000x the data when you need it, and none when you don’t. The systems that power this technology are both novel and extremely interesting and this is your opportunity to do something very different in the observability space.
bitdrift is a bit of an unusual startup in that we’ve been at this for a while. The bitdrift team used to work at Lyft, and over several years developed a comprehensive internal solution to the problems outlined above. It supported 50+ million devices at Lyft and was the kernel of what is known as bitdrift Capture today. We spun out as an independent company in 2023 with Lyft as our first marquee customer, and raised $15M from leading investors like Amplify Partners.
We are a small team of kind and talented people. Join us as we navigate the murky waters of observability with renewed hope.
What You're Responsible For
Discovering, prospecting, and qualifying new logo opportunities with companies that fit the ideal customer profile for bitdrift.
Efficiently progressing inbound demo requests through a sales process to close.
Creating and driving up-sell opportunities within the existing customer base.
Representing bitdrift to customers in all sales-related matters and understanding their business, product requirements, and industry challenges.
Directing complex sales, including account mapping, development of high-level relationships, account strategies, and identifying thematic use cases.
Maintaining sales pipeline data and activity reports, providing accurate sales forecasts.
Collaborating with Solutions Engineering, Marketing, Product, and Engineering to execute sales strategies and create visibility around adoption across the customer base.
Availability to travel as needed.
Who You Are
3+ years of software sales experience in Enterprise Sales to Global 2000 Companies. Selling Mobile Technology solutions is preferred.
Previous experience and understanding of opportunity qualification frameworks (i.e. MEDDPICC) and sales methodologies (i.e. Challenger Sales).
Ability to partner closely with Solutions Engineering/Product to deliver clear differentiation, success criteria, and relevant product feature requests during complex Proof of Concepts.
Have a proven track record for reaching and surpassing targets at at early stage start-ups (Series A, Series B) while building long-lasting customer relationships.
Highly organized, results-driven, and self-motivated.
Accountable, with an eye for detail and interest in technology (ideally in Mobile or Observability markets).
Excellent communication skills, comfortable speaking with end-users and senior-level executives by phone, email, and in person.
Proven ability to effectively demonstrate complex technology and communicate the value proposition of technical solutions to prospects and customers.
Knowledge of the software development lifecycle and the challenges that software engineers, managers, and executives face.
Genuine interest in the software development industry, with the initiative to tackle and understand the newest trends and technologies.
Self-motivation, time management, and personal accountability; overall hunter mentality with an entrepreneurial spirit.
Strong analytical and presentation skills using standard sales and business tools.
Ability to operate independently and be successful with limited hand-holding. A "self-starter".
Interest and optimism in joining an early-stage company to bring creative solutions on how to improve the Go To Market function to meet the tremendous demand of the market.
What We Offer
A vibrant and supportive team culture
Competitive salary and benefits package
Flexible working hours and remote work options
Generous vacation and PTO policy
A collaborative and inclusive work environment
Opportunities for professional growth and development
Access to cutting-edge technologies and tools
In person team meetups and events
How to Apply
Please send your resume, portfolio, and a brief cover letter detailing your relevant experience to jobs@bitdrift.io. Include "Account Executive Application" in the subject line.
bitdrift is an equal opportunity employer and encourages applicants from all backgrounds to apply. We value diversity and are committed to creating an inclusive environment for all employees.